FAQs

Frequently Asked Questions (FAQs)

1. What is Goldenmart?
Goldenmart is your go-to online store for unique, high-quality lifestyle and home products at affordable prices.

2. How can I place an order?
Just browse the site, add your favorite items to the cart, and proceed to checkout. It's easy and secure.

3. How long will delivery take?
We usually deliver within 5–7 business days. You’ll receive tracking updates via email or SMS.

4. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).

5. Is Cash on Delivery available?
Yes, COD is available on most orders.

6. How can I track my order?
Once shipped, you'll receive a tracking link via email and SMS. You can also check your order status in the “My Orders” section.

7. What if I receive a damaged product?
If your product arrives damaged, contact us within 48 hours with photos. We’ll arrange a replacement or refund.

8. Can I return or exchange a product?
Yes, we offer easy returns and exchanges within 7 days of delivery. Check our Return Policy for details.

9. How can I contact customer support?
Email us at support@goldenmart.in or WhatsApp us at +91-81440 80263 We're available Monday to Saturday, 10 AM to 6 PM IST.

10. Do you ship across India?
Yes, we deliver to most pin codes across India.